FlowAI

FlowAI is a visual workflow builder designed to create AI-powered agents, specifically demonstrated through a Customer Support Agent Draft. It enables users to construct automated processes by dragging and connecting nodes on a canvas. The system integrates AI and machine learning capabilities, along with logic and flow controls, to handle customer interactions. Key features include webhook triggers that initiate workflows upon receiving data via POST requests, AI processing using GPT-4 to analyze inputs with predefined prompts, sentiment analysis to evaluate feedback, and conditional branching based on sentiment scores. Actions such as sending notification emails to users and creating high-priority follow-up tasks are supported. The interface displays a ready state for all components, indicating a functional setup with 5 nodes and 4 connections. This tool targets developers and business users who need to automate customer support responses, feedback handling, and task management without extensive coding.